Based on public reviews and response behavior.
100 reviews over 1,021 days (about 3 per month). Busiest month: 9% of reviews. Languages: en 89%, es 5%, fr 4%.
Fraud & Illegal Services average: score 38.5, rating 2.43 stars, reply rate 16.1%, over 151 ranked companies · benchmark 11 Oct 2026
Score
45.2
Industry average 38.5
6.7 above average
Rating
2.20
Industry average 2.43
0.23 below average
Reply rate
—
Industry average 16.1%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 61% negative
Covering June 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 151 ranked companies in Fraud & Illegal Services (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.349 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 11 mentions with a sentiment score of 80.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
