Based on public reviews and response behavior.
100 reviews over 532 days (about 5.7 per month). Busiest month: 17% of reviews. Languages: en 100%.
Fraud & Illegal Services average: score 38.5, rating 2.43 stars, reply rate 16.1%, over 151 ranked companies · benchmark 11 Oct 2026
Score
45.0
Industry average 38.5
6.5 above average
Rating
3.74
Industry average 2.43
1.31 above average
Reply rate
—
Industry average 16.1%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 151 ranked companies in Fraud & Illegal Services (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.392 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.789). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99