Based on public reviews and response behavior.
98 reviews over 1,282 days (about 2.3 per month). Busiest month: 36% of reviews. Languages: en 96%, es 2%, de 1%.
Fraud & Illegal Services average: score 38.5, rating 2.43 stars, reply rate 16.1%, over 151 ranked companies · benchmark 11 Oct 2026
Score
47.5
Industry average 38.5
9.0 above average
Rating
2.72
Industry average 2.43
0.29 above average
Reply rate
—
Industry average 16.1%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 52% negative
Covering January 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.
Share of theme mentions
Themes extracted from 98 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 151 ranked companies in Fraud & Illegal Services (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.785 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 1% of reviews against an industry average of 16%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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