Customereye

Silverstone

Entertainment & Eventssilverstone.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 72 days (about 85 per month). Busiest month: 42% of reviews. Languages: en 100%, nl 1%.

Overall Score

66/100
Short observation window (72 days)
+5.6 vs. last month4.33 ★ average rating · 200 reviews
66/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026

Score

66.0

Industry average 60.5

5.5 above average

Rating

4.33

Industry average 4.10

0.23 above average

Reply rate

—

Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#425of 1093 ranked in Entertainment & Events
Top 39% · Upper Halfup 64 from last month
#1 (best)#1093 (worst)
#423Peer
#424Peer
#425This company
#426Peer
#427Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering September 2026 — 83 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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