Based on public reviews and response behavior.
68 reviews over 636 days (about 3.3 per month). Busiest month: 25% of reviews. Languages: en 63%, de 29%, fr 4%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
62.5
Industry average 66.9
4.4 below average
Rating
3.38
Industry average 4.46
1.08 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 35% negative
Covering May 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 68 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.510 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 26% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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