Customereye

Signs

Printing & Signage • United Statessigns.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+13.7 vs. last month4.09 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#205of 232
Top 88% · Bottom Tier
#1 (best)#232 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Overall Customer Sentiment

Below Average

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering August 2024 — 24 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.1%
Delivery Shipping
20.7%
Customer Support
13.1%
Response Speed
12.4%
Loyalty
10.1%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
70.8%
4
3.5%
3
5.8%
2
3.2%
1
16.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 75.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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