Based on public reviews and response behavior.
550 reviews over 1,119 days (about 15 per month). Busiest month: 34% of reviews.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
60.7
Industry average 62.9
2.2 below average
Rating
3.89
Industry average 4.25
0.36 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering July 2023 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 25% negative and 8% neutral.
Share of theme mentions
Themes extracted from 550 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.439). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 64% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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