Based on public reviews and response behavior.
100 reviews over 425 days (about 7.2 per month). Busiest month: 18% of reviews. Languages: en 100%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
60.7
Industry average 62.9
2.2 below average
Rating
2.90
Industry average 4.25
1.35 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 50% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Onboarding" is the strongest recurring theme in the reviews: 10 mentions with a sentiment score of 73.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 2.90 stars is 1.4 below the Apparel & Fashion average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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