Customereye

SheetLabels

Printing & Signage • United Statessheetlabels.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#180of 232
Top 78% · Bottom Tier
#1 (best)#232 (worst)
#178Peer
#179Peer
#180This company
#181Peer
#182Peer

Overall Customer Sentiment

Below Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 577 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.2%
Delivery Shipping
19.8%
Customer Support
15.5%
Response Speed
11.2%
Loyalty
10.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 30.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.3%
4
7.5%
3
2.3%
2
2.0%
1
4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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