Customereye

Service Box Group Limited

Appliances & Home Electronics • United Kingdomservice-box.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

129 days of reviews, with a steady monthly review flow. Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

85/100
Short observation window (129 days)
+1.6 vs. last month4.66 ★ average rating
85/100 from public reviews over 5 months, moderate confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.5, rating 3.99 stars, reply rate 35.0%, over 922 ranked companies · benchmark 4 Nov 2026

Score

85.4

Industry average 59.5

25.9 above average

Rating

4.66

Industry average 3.99

0.67 above average

Reply rate

—

Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#53of 922 ranked in Appliances & Home Electronics
Top 6% · Top Tierup 26 from last month
#1 (best)#922 (worst)
#51Peer
#52Peer
#53This company
#54Peer
#55Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 11% negative and 3% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Response Speed
Hidden
Communication
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Appliances & Home Electronics