Septic Solutions

Home Services • United Statessepticsolutions.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

4.71 ★ average rating · 470 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#58of 92

Top 63% · Mid Pack

#1 (best)#92 (worst)

#56Peer

#57Peer

#58This company

#59Peer

#60Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral2%
Negative22%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 423 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.6%

Response Speed

15.3%

Customer Support

12.3%

Product Quality

12.1%

Problem Resolution

10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 27.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.2%

4★

5.1%

3★

3.0%

2★

1.1%

1★

3.6%

Based on 470 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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