Customereye

Senior Safety Medical Alerts

Healthcare & Medical • United Statesseniorsafety.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−25.0 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#286of 615
Top 47% · Upper Half
#1 (best)#615 (worst)
#284Peer
#285Peer
#286This company
#287Peer
#288Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.9%
Onboarding
17.2%
Product Quality
11.1%
Delivery Shipping
11.0%
Response Speed
9.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.7%
4
6.8%
3
1.7%
2
0.2%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.4% in the three months before that.

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