Customereye

Checks In The Mail

Printing & Signage • United Statessecure.checksinthemail.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#98of 232
Top 42% · Upper Half
#1 (best)#232 (worst)
#96Peer
#97Peer
#98This company
#99Peer
#100Peer

Overall Customer Sentiment

Above Average

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering November 2024 — 177 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 32% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
22.9%
Onboarding
19.9%
Customer Support
14.3%
Communication
8.6%
Pricing
8.0%

Most feedback concerns Response Speed.

The most common complaint theme is Value For Money, making up 0.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 40.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
82.3%
4
9.5%
3
3.2%
2
1.2%
1
3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.3% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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