Based on public reviews and response behavior.
100 reviews over 281 days (about 11 per month). Busiest month: 14% of reviews. Languages: en 94%, unknown 5%, fr 1%.
Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026
Score
69.8
Industry average 63.2
6.6 above average
Rating
4.18
Industry average 4.27
0.09 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,125 ranked companies in Finance & Insurance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 79.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
