Based on public reviews and response behavior.
60 reviews over 1,597 days (about 1.1 per month). Busiest month: 7% of reviews. Languages: en 100%.
Travel & Hospitality average: score 61.3, rating 3.92 stars, reply rate 39.4%, over 978 ranked companies · benchmark 15 Oct 2026
Score
40.9
Industry average 61.3
20.4 below average
Rating
2.72
Industry average 3.92
1.20 below average
Reply rate
—
Industry average 39.4%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 60 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 978 ranked companies in Travel & Hospitality (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 40.9 sits in the bottom quarter of about 950 ranked Travel & Hospitality companies (25th percentile: 48, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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