Customereye

Royal Cleaning

Home Services • United Kingdomroyal-cleaning.co.uk

Review data last updated .

Based on public reviews and response behavior.

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1,518 days of reviews, with a sparse monthly review flow. Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

55/100
4.34 ★ average rating
55/100 from public reviews over 11 months, moderate confidence.

Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026

Score

55.1

Industry average 70.2

15.1 below average

Rating

4.34

Industry average 4.59

0.25 below average

Reply rate

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Industry average 46.9%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1215of 1381 ranked in Home Services
Top 88% · Bottom Tier
#1 (best)#1381 (worst)
#1213Peer
#1214Peer
#1215This company
#1216Peer
#1217Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering October 2025, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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