Customereye

Routes Car Rental

Automotive & Mobilityroutes.ca

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

197 reviews over 98 days (about 61 per month). Busiest month: 33% of reviews. Languages: en 92%, fr 5%, de 1%.

Overall Score

37/100
Short observation window (98 days)
+32.8 vs. last month1.94 ★ average rating · 197 reviews
37/100 from 197 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026

Score

36.9

Industry average 63.6

26.7 below average

Rating

1.94

Industry average 4.30

2.36 below average

Reply rate

—

Industry average 40.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2061of 2208 ranked in Automotive & Mobility
Top 93% · Bottom Tierup 255 from last month
#1 (best)#2208 (worst)
#2059Peer
#2060Peer
#2061This company
#2062Peer
#2063Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

29% of reviews positive, 70% negative

29%
positive
  • Positive29%
  • Neutral2%
  • Negative70%

Sentiment Balance

Covering September 2026 — 64 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Pricing
Hidden
Customer Support
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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