Customereye

riordesign.com

General Retail & Marketplacesriordesign.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

188 reviews over 132 days (about 43 per month). Busiest month: 30% of reviews. Languages: de 43%, en 34%, fr 19%.

Overall Score

60/100
Short observation window (132 days)
−4.2 vs. last month4.74 ★ average rating · 188 reviews
60/100 from 188 reviews over 5 months, moderate confidence. trend not shown: window under six months.

General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 18 Oct 2026

Score

60.0

Industry average 63.1

3.1 below average

Rating

4.74

Industry average 4.22

0.52 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1865of 3191 ranked in General Retail & Marketplaces
Top 58% · Mid Packup 105 from last month
#1 (best)#3191 (worst)
#1863Peer
#1864Peer
#1865This company
#1866Peer
#1867Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 5 months of reviews, too short to read a trend

Reviews are mostly in German

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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