Customereye

Rileywatchco

General Retail & Marketplacesrileywatchco.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 203 days (about 30 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

60/100
−19.0 vs. last month4.50 ★ average rating · 200 reviews
60/100 from 200 reviews over 7 months, moderate confidence.

General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 19 Oct 2026

Score

59.8

Industry average 63.1

3.3 below average

Rating

4.50

Industry average 4.22

0.28 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1883of 3191 ranked in General Retail & Marketplaces
Top 59% · Mid Packdown 131 from last month
#1 (best)#3191 (worst)
#1881Peer
#1882Peer
#1883This company
#1884Peer
#1885Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 43 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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