Based on public reviews and response behavior.
Among fully-analyzed Automotive & Mobility companies
68% of reviews positive, 29% negative
Covering May 2018 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Showing 569 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2018.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Problem Resolution, making up 6.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.
