Customereye

Rev Comps

Automotive & Mobility • United Kingdomrevcomps.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

62/100
+4.0 vs. last month4.87 ★ average rating · 377 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#42of 265
Top 16% · Top Tier
#1 (best)#265 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering April 2024 — 104 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 99% of reviews in this period, with 1% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 374 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.8%
Loyalty
18.5%
Customer Support
12.0%
Pricing
10.2%
Response Speed
9.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • •Built from a negative-review share of 5.8% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
95.5%
4★
1.1%
3★
0.8%
2★
0.5%
1★
2.1%

Based on 377 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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