Based on public reviews and response behavior.
1,767 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 94%, de 6%.
General Retail & Marketplaces average: score 62.4, rating 4.11 stars, reply rate 34.9%, over 2,663 ranked companies · benchmark 9 Nov 2026
Score
30.3
Industry average 62.4
32.1 below average
Rating
1.46
Industry average 4.11
2.65 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 59% negative
Covering December 2024, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,663 ranked companies in General Retail & Marketplaces (benchmark 9 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.425). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 30.3 sits in the bottom quarter of about 2,700 ranked General Retail & Marketplaces companies (25th percentile: 53, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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