Customereye

ReserveBar

Food & Beverage • United Statesreservebar.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

40/100
+25.0 vs. last month3.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#517of 551
Top 94% · Bottom Tier
#1 (best)#551 (worst)
#515Peer
#516Peer
#517This company
#518Peer
#519Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.2%
Customer Support
13.6%
Product Quality
10.8%
Communication
10.6%
Loyalty
9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 27.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100
63/100
signal score
  • •Built from a negative-review share of 42.7% across this company's analyzed reviews.
  • •14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5★
51.2%
4★
6.3%
3★
6.2%
2★
4.2%
1★
32.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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