Regional Finance

Finance & Insurance • United Statesregionalfinance.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

−16.7 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#65of 373

Top 17% · Top Tier

#1 (best)#373 (worst)

#63Peer

#64Peer

#65This company

#66Peer

#67Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering October 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.2%

Product Quality

15.6%

Onboarding

13.4%

Loyalty

13.2%

Response Speed

8.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

83.5%

4★

4.2%

3★

1.7%

2★

1.5%

1★

9.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.2% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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