Quotacy

Finance & Insurance • United Statesquotacy.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#53of 373

Top 14% · Top Tier

#1 (best)#373 (worst)

#51Peer

#52Peer

#53This company

#54Peer

#55Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering May 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 568 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

24.1%

Customer Support

21.3%

Product Quality

13.4%

Loyalty

12.5%

Communication

9.8%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 18.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.7%

4★

4.7%

3★

0.5%

2★

0.3%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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