PURI5

Vaping & Smoking Alternatives • United Statespuri5.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−12.5 vs. last month4.16 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#67of 173

Top 39% · Upper Half

#1 (best)#173 (worst)

#65Peer

#66Peer

#67This company

#68Peer

#69Peer

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral2%
Negative27%

Sentiment Balance

Covering October 2021 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.7%

Delivery Shipping

13.5%

Loyalty

12.5%

Customer Support

11.8%

Response Speed

11.4%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 9.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 38.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

64.3%

4★

12.8%

3★

7.8%

2★

4.5%

1★

10.5%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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