Ilovevapour

Vaping & Smoking Alternatives • United Kingdomilovevapour.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−5.4 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#68of 173

Top 39% · Upper Half

#1 (best)#173 (worst)

#66Peer

#67Peer

#68This company

#69Peer

#70Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 9% negative

89%

positive

Positive89%
Neutral2%
Negative9%

Sentiment Balance

Covering December 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 11% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.7%

Product Quality

18.3%

Loyalty

17.7%

Delivery Shipping

13.6%

Response Speed

8.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.2%

4★

2.0%

3★

0.5%

2★

0.5%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.2% of reviews in the last three months were positive, compared with 95.3% in the three months before that.

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