Based on public reviews and response behavior.
100 reviews over 650 days (about 4.7 per month). Busiest month: 10% of reviews. Languages: en 100%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
61.3
Industry average 62.9
1.6 below average
Rating
4.36
Industry average 4.25
0.11 above average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.220 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 65 mentions with a sentiment score of 88.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
