Customereye

Porkbun

Software & Web Services • United Statesporkbun.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
+1.7 vs. last month4.84 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#8of 363
Top 2% · Top Tier
#1 (best)#363 (worst)
#6Peer
#7Peer
#8This company
#9Peer
#10Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering July 2026 — 405 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 16% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
27.1%
Pricing
19.3%
Product Quality
13.2%
Customer Support
12.3%
Response Speed
9.5%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 16.6% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.9%
4
4.5%
3
1.2%
2
0.4%
1
2.0%

Based on 1,000 analyzed reviews.

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