Based on public reviews and response behavior.
1,000 reviews over 38 days (about 801 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 83%, unknown 13%, es 2%.
Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,155 ranked companies · benchmark 7 Oct 2026
Score
75.5
Industry average 59.5
16.0 above average
Rating
4.84
Industry average 4.07
0.77 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering July 2026 — 402 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 11% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,155 ranked companies in Software & Web Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 75.5 places the company in the top quarter of about 2,200 ranked Software & Web Services companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99