Customereye

Poooliprint

Printing & Signage • United Statespoooliprint.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#137of 232
Top 59% · Mid Pack
#1 (best)#232 (worst)
#135Peer
#136Peer
#137This company
#138Peer
#139Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.9%
Onboarding
14.0%
Delivery Shipping
12.8%
Loyalty
12.0%
Response Speed
10.1%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
71.2%
4
9.2%
3
3.2%
2
4.5%
1
12.0%

Based on 600 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 70.0% in the three months before that.

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