Customereye

PM247

Home Servicespm247.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 348 days (about 17 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

65/100
+14.4 vs. last month2.08 ★ average rating · 200 reviews
65/100 from 200 reviews over 12 months, moderate confidence.

Home Services average: score 61.5, rating 4.27 stars, reply rate 46.8%, over 414 ranked companies · benchmark 16 Sept 2026

Score64.8vs 61.53.3Rating2.08vs 4.272.19Reply ratevs 46.8%

Competitive Performance Rank

Among ranked Home Services companies

#182of 414 ranked in Home Services
Top 44% · Upper Half
#1 (best)#414 (worst)
#180Peer
#181Peer
#182This company
#183Peer
#184Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

41% of reviews positive, 58% negative

41%
positive
  • Positive41%
  • Neutral2%
  • Negative57%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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