Customereye

Pillow World

Home & Livingpillowworld.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 241 days (about 25 per month). Busiest month: 29% of reviews. Languages: en 100%.

Overall Score

82/100
+4.6 vs. last month3.88 ★ average rating · 200 reviews
82/100 from 200 reviews over 7 months, moderate confidence.

Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026

Score

82.2

Industry average 66.3

15.9 above average

Rating

3.88

Industry average 4.45

0.57 below average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#506of 3821 ranked in Home & Living
Top 13% · Top Tierup 346 from last month
#1 (best)#3821 (worst)
#504Peer
#505Peer
#506This company
#507Peer
#508Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering September 2026 — 30 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Onboarding
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Pricing
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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