Based on public reviews and response behavior.
378 days of reviews, with a sparse monthly review flow. Busiest month: 28% of reviews. Languages: en 99%, es 1%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,084 ranked companies · benchmark 3 Nov 2026
Score
60.6
Industry average 64.1
3.5 below average
Rating
4.77
Industry average 4.35
0.42 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,084 ranked companies in Sports & Fitness (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 93.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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