Firearms & Tactical • United Statespalmettostatearmory.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 34 days (about 537 per month). Busiest month: 62% of reviews — one month dominates this sample.
Firearms & Tactical average: score 59.1, rating 4.41 stars, reply rate 24.3%, over 156 ranked companies · benchmark 6 Oct 2026
Score
48.9
Industry average 59.1
10.2 below average
Rating
4.41
Industry average 4.41
in line with average
Reply rate
—
Industry average 24.3%
not measured
Among ranked Firearms & Tactical companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering October 2024 — 373 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 156 ranked companies in Firearms & Tactical (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.220 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 48.9 sits in the bottom quarter of about 160 ranked Firearms & Tactical companies (25th percentile: 52, median: 58). The weakest topic and the reply rate are the two levers that move this score fastest.
