Customereye

Onnit

Supplements & Nutrition • Austinonnit.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
4.12 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#88of 301
Top 29% · Upper Half
#1 (best)#301 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Overall Customer Sentiment

Above Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 961 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.5%
Delivery Shipping
19.4%
Response Speed
13.9%
Pricing
10.9%
Customer Support
10.8%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 28.1% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
67.9%
4
8.0%
3
6.0%
2
4.8%
1
13.3%

Based on 1,000 analyzed reviews. Sentiment is improving: 95.5% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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