Customereye

GoNutrition®

Supplements & Nutrition • United Kingdomgonutrition.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#163of 301
Top 54% · Mid Pack
#1 (best)#301 (worst)
#161Peer
#162Peer
#163This company
#164Peer
#165Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.1%
Delivery Shipping
19.1%
Response Speed
12.9%
Pricing
12.4%
Loyalty
11.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.3%
4
7.2%
3
2.3%
2
1.2%
1
4.0%

Based on 600 analyzed reviews. Sentiment is improving: 85.7% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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