Customereye

Nola Baby

Kids & Familynolababy.co.uk

Review data last updated .

Based on public reviews and response behavior.

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91 reviews over 1,251 days (about 2.2 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

83/100
4.60 ★ average rating · 91 reviews
83/100 from 91 reviews over 12 months, limited confidence.

Kids & Family average: score 68.3, rating 4.43 stars, reply rate 43.7%, over 197 ranked companies · benchmark 16 Oct 2026

Score

82.5

Industry average 68.3

14.2 above average

Rating

4.60

Industry average 4.43

0.17 above average

Reply rate

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Industry average 43.7%

not measured

Competitive Performance Rank

Among ranked Kids & Family companies

#22of 197 ranked in Kids & Family
Top 11% · Top Tierdown 5 from last month
#1 (best)#197 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering July 2025 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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