Lending & Consumer Finance • United Statesnewcapitalfinancial.com
Review data last updated .
Based on public reviews and response behavior.
1,000 reviews over 176 days (about 173 per month). Busiest month: 21% of reviews. Languages: en 92%, unknown 7%, af 0%.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
57.8
Industry average 65.4
7.6 below average
Rating
4.95
Industry average 4.43
0.52 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering July 2026 — 75 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 577 mentions with a sentiment score of 86.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
