Based on public reviews and response behavior.
1,000 reviews over 993 days (about 31 per month). Busiest month: 6% of reviews. Languages: en 94%, unknown 5%, es 0%.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
80.1
Industry average 65.4
14.7 above average
Rating
4.35
Industry average 4.43
0.08 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering July 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.171). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 80.1 places the company in the top quarter of about 1,100 ranked Lending & Consumer Finance companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
