Based on public reviews and response behavior.
100 reviews over 1,320 days (about 2.3 per month). Busiest month: 25% of reviews. Languages: en 100%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
77.1
Industry average 59.5
17.6 above average
Rating
3.98
Industry average 4.06
0.08 below average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 33% negative
Covering February 2023 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 77.1 places the company in the top quarter of about 2,000 ranked Software & Web Services companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
