Customereye

MyNextMattress.co.uk

Home & Livingmynextmattress.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 191 days (about 32 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

74/100
−2.9 vs. last month4.61 ★ average rating · 200 reviews
74/100 from 200 reviews over 7 months, moderate confidence.

Home & Living average: score 65.2, rating 4.41 stars, reply rate 47.9%, over 3,056 ranked companies · benchmark 2 Oct 2026

Score

73.5

Industry average 65.2

8.3 above average

Rating

4.61

Industry average 4.41

0.20 above average

Reply rate

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Industry average 47.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#905of 3056 ranked in Home & Living
Top 30% · Upper Half
#1 (best)#3056 (worst)
#903Peer
#904Peer
#905This company
#906Peer
#907Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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