Based on public reviews and response behavior.
600 reviews over 758 days (about 24 per month). Busiest month: 10% of reviews.
Lending & Consumer Finance average: score 66.4, rating 4.46 stars, reply rate 50.1%, over 1,369 ranked companies · benchmark 9 Oct 2026
Score
55.1
Industry average 66.4
11.3 below average
Rating
4.52
Industry average 4.46
0.06 above average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering February 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,369 ranked companies in Lending & Consumer Finance (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 55.1 sits in the bottom quarter of about 1,400 ranked Lending & Consumer Finance companies (25th percentile: 56, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 61% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99