Customereye

Mood

Vaping & Smoking Alternativesmood.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 332 days (about 9.2 per month). Busiest month: 19% of reviews. Languages: en 99%, unknown 1%.

Overall Score

63/100
−31.4 vs. last month3.73 ★ average rating · 100 reviews
63/100 from 100 reviews over 12 months, moderate confidence.

Vaping & Smoking Alternatives average: score 56.2, rating 4.33 stars, reply rate 29.8%, over 281 ranked companies · benchmark 16 Sept 2026

Score63.1vs 56.26.9Rating3.73vs 4.330.60Reply ratevs 29.8%

Competitive Performance Rank

Among ranked Vaping & Smoking Alternatives companies

#76of 281 ranked in Vaping & Smoking Alternatives
Top 27% · Upper Half
#1 (best)#281 (worst)
#74Peer
#75Peer
#76This company
#77Peer
#78Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

63% of reviews positive, 34% negative

63%
positive
  • Positive63%
  • Neutral3%
  • Negative34%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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