Based on public reviews and response behavior.
100 reviews over 1,132 days (about 2.7 per month). Busiest month: 8% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Jewelry & Watches average: score 68.7, rating 4.41 stars, reply rate 35.1%, over 78 ranked companies · benchmark 18 Oct 2026
Score
85.4
Industry average 68.7
16.7 above average
Rating
4.52
Industry average 4.41
0.11 above average
Reply rate
—
Industry average 35.1%
not measured
Not ranked
no reviews in the last 12 months
87% of reviews positive, 13% negative
Covering October 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 78 ranked companies in Jewelry & Watches (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 71% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 84.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
