Based on public reviews and response behavior.
200 reviews over 49 days (about 124 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 100%.
Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026
Score
71.7
Industry average 62.6
9.1 above average
Rating
4.47
Industry average 4.29
0.18 above average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering September 2026 — 107 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 15% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 82 ranked companies in Sporting Goods & Equipment (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 30%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 150 mentions with a sentiment score of 78.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
