Based on public reviews and response behavior.
100 reviews over 1,281 days (about 2.4 per month). Busiest month: 8% of reviews. Languages: en 95%, fr 5%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,066 ranked companies · benchmark 19 Oct 2026
Score
60.1
Industry average 64.0
3.9 below average
Rating
2.72
Industry average 4.25
1.53 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 55% negative
Covering February 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,066 ranked companies in Apparel & Fashion (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.344 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 61% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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