Based on public reviews and response behavior.
2,257 days of reviews, with a sparse monthly review flow. Busiest month: 28% of reviews. Languages: en 100%.
Jewelry & Watches average: score 65.7, rating 4.26 stars, reply rate 33.3%, over 75 ranked companies · benchmark 5 Nov 2026
Score
65.8
Industry average 65.7
0.1 above average
Rating
3.61
Industry average 4.26
0.65 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 25% negative
Covering November 2020, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 75 ranked companies in Jewelry & Watches (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.715). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 91% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
