Customereye

The Luxury Wood Company

Home & Living • United Kingdomluxurywood.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

958 days of reviews, with a sparse monthly review flow. Busiest month: 35% of reviews. Languages: en 100%.

Overall Score

64/100
4.21 ★ average rating
64/100 from public reviews over 11 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026

Score

63.9

Industry average 66.9

3.0 below average

Rating

4.21

Industry average 4.38

0.17 below average

Reply rate

—

Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3468of 5928 ranked in Home & Living
Top 59% · Mid Pack
#1 (best)#5928 (worst)
#3466Peer
#3467Peer
#3468This company
#3469Peer
#3470Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering November 2025, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living