Customereye

Lux Trading Firm

Lending & Consumer Finance • United Kingdomluxtradingfirm.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,297 days (about 14 per month). Busiest month: 5% of reviews.

Overall Score

52/100
4.42 ★ average rating · 600 reviews
52/100 from 600 reviews over 41 months, high confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

52.0

Industry average 65.5

13.5 below average

Rating

4.42

Industry average 4.43

in line with average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#941of 1142 ranked in Lending & Consumer Finance
Top 82% · Bottom Tier
#1 (best)#1142 (worst)
#939Peer
#940Peer
#941This company
#942Peer
#943Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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