Based on public reviews and response behavior.
1,684 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
57.4
Industry average 61.5
4.1 below average
Rating
4.53
Industry average 4.02
0.51 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering December 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.188). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 77.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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